{"id":2225,"date":"2023-08-14T10:41:53","date_gmt":"2023-08-14T07:41:53","guid":{"rendered":"https:\/\/es-exchange.com\/haberler\/?p=2225"},"modified":"2023-08-14T10:41:53","modified_gmt":"2023-08-14T07:41:53","slug":"tuketici-hakem-heyetleri-7-ayda-19-milyar-liralik-uyusmazligi-karara-bagladi","status":"publish","type":"post","link":"https:\/\/es-exchange.com\/haberler\/?p=2225","title":{"rendered":"T\u00fcketici hakem heyetleri 7 ayda 1,9 milyar liral\u0131k uyu\u015fmazl\u0131\u011f\u0131 karara ba\u011flad\u0131"},"content":{"rendered":"<div class=\"news-content\">\n<p>\n\tTicaret Bakanl\u0131\u011f\u0131ndan yap\u0131lan yaz\u0131l\u0131 a\u00e7\u0131klamaya g\u00f6re, t\u00fcketici hakem heyetleri, t\u00fcketiciler ile sat\u0131c\u0131lar ve sa\u011flay\u0131c\u0131lar aras\u0131nda ya\u015fanan uyu\u015fmazl\u0131klar\u0131n \u00e7\u00f6z\u00fcm\u00fcnde adil, h\u0131zl\u0131, basit ve en az masrafla \u00e7\u00f6z\u00fcme olanak sa\u011fl\u0131yor. Bu \u00e7al\u0131\u015fmalarla yarg\u0131 mercileri \u00fczerindeki i\u015f y\u00fck\u00fc de \u00f6nemli \u00f6l\u00e7\u00fcde azalt\u0131l\u0131rken, bug\u00fcne kadar 16 milyonun \u00fczerinde uyu\u015fmazl\u0131k, yarg\u0131ya intikal etmeden, t\u00fcketici hakem heyetlerince karara ba\u011fland\u0131.<\/p>\n<p>\n\tT\u00fcketici hakem heyetlerine bu y\u0131l\u0131n 7 ay\u0131nda 402 bin 110 ba\u015fvuru yap\u0131ld\u0131, 393 bin 768 uyu\u015fmazl\u0131k karara ba\u011fland\u0131. Karara ba\u011flanan uyu\u015fmazl\u0131klar\u0131n toplam de\u011feri 1,9 milyar lira olarak hesapland\u0131.<\/p>\n<p>\n\tT\u00fcketiciler e-Devlet \u00fczerinden ve T\u00fcketici Bilgi Sistemi (T\u00dcB\u0130S) arac\u0131l\u0131\u011f\u0131yla elektronik ortamda ba\u015fvurular\u0131n\u0131 rahatl\u0131kla t\u00fcketici hakem heyetlerine iletebiliyor.<\/p>\n<p>\n\tBu kapsamda, 2023&#8217;\u00fcn 7 ay\u0131nda yap\u0131lan ba\u015fvurular\u0131n yakla\u015f\u0131k y\u00fczde 65&#8217;ine kar\u015f\u0131l\u0131k gelen 262 bin 317&#8217;si e-Devlet \u00fczerinden elektronik ortamda ger\u00e7ekle\u015ftirildi.<\/p>\n<p>\n\tS\u00f6z konusu \u200b7 ayda heyetlere yap\u0131lan ba\u015fvurular, \u00fcr\u00fcn ve hizmet baz\u0131nda de\u011ferlendirildi\u011finde, ilk s\u0131rada y\u00fczde 12,31 ile &#8220;ayakkab\u0131&#8221; \u00fcr\u00fcnlerine y\u00f6nelik \u015fikayetler yer ald\u0131. Bunu y\u00fczde 5,93 ile &#8220;kredi kart\u0131 \u00fcyelik \u00fccreti&#8221;, y\u00fczde 5,34 ile &#8220;cep telefonu&#8221;, y\u00fczde 4,65 ile &#8220;k\u0131yafet&#8221;, y\u00fczde 4,64 ile &#8220;internet abonelikleri&#8221;, y\u00fczde 3,6 ile &#8220;mobilya&#8221; ve y\u00fczde 2,72 ile &#8220;GSM aboneli\u011fi&#8221; izledi.<\/p>\n<p>\n\tSekt\u00f6rel bazda ayn\u0131 d\u00f6nemde en \u00e7ok y\u00fczde 56,59 ile &#8220;perakende ticaret&#8221; alan\u0131nda ba\u015fvuru yap\u0131ld\u0131. Bu alan\u0131 y\u00fczde 11,51 ile &#8220;finansal hizmetler&#8221; ve y\u00fczde 11,09 ile &#8220;abonelik hizmetleri&#8221; sekt\u00f6rlerine y\u00f6nelik ba\u015fvurular takip etti.<\/p>\n<p>\n\tBakanl\u0131k, t\u00fcketici hakem heyetlerine ba\u015fvuru y\u00f6ntemlerinin rahat ve h\u0131zl\u0131 \u015fekilde yap\u0131lmas\u0131n\u0131 sa\u011flayarak, t\u00fcketiciler, sat\u0131c\u0131lar ve sa\u011flay\u0131c\u0131lar aras\u0131nda ya\u015fanacak problemlerin h\u0131zl\u0131 bir \u015fekilde \u00e7\u00f6z\u00fcmlenmesi, ortaya \u00e7\u0131kabilecek ma\u011fduriyetlerin en h\u0131zl\u0131 ve etkin \u015fekilde giderilmesi i\u00e7in \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcr\u00fcyor.<\/p>\n<div class=\"news-tags\">\n<div class=\"title\">ET\u0130KETLER<\/div>\n<div class=\"tags\">\n                                                                            Al\u0131\u015fveri\u015f\n                                                                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ticaret Bakanl\u0131\u011f\u0131ndan yap\u0131lan yaz\u0131l\u0131 a\u00e7\u0131klamaya g\u00f6re, t\u00fcketici hakem heyetleri, t\u00fcketiciler ile sat\u0131c\u0131lar ve sa\u011flay\u0131c\u0131lar aras\u0131nda&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[706,2949,2945,2946,2948,1187,25,629,2947],"class_list":["post-2225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi-haberleri","tag-ayda","tag-bagladi","tag-hakem","tag-heyetleri","tag-karara","tag-liralik","tag-milyar","tag-tuketici","tag-uyusmazligi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - 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