{"id":3088,"date":"2023-09-20T15:25:08","date_gmt":"2023-09-20T12:25:08","guid":{"rendered":"https:\/\/es-exchange.com\/haberler\/?p=3088"},"modified":"2023-09-20T15:25:08","modified_gmt":"2023-09-20T12:25:08","slug":"internet-ve-tv-abonelikleri-icin-teyit-zorunlulugu-getirildi","status":"publish","type":"post","link":"https:\/\/es-exchange.com\/haberler\/?p=3088","title":{"rendered":"\u0130nternet ve TV abonelikleri i\u00e7in “teyit” zorunlulu\u011fu getirildi"},"content":{"rendered":"
\n

\n\tBilgi Teknolojileri ve \u0130leti\u015fim Kurumu (BTK) taraf\u0131ndan t\u00fcketicilerin talebi olmaks\u0131z\u0131n ger\u00e7ekle\u015ftirilen aramalarla tesis edilen yeni abonelikler dolay\u0131s\u0131yla olu\u015fan ma\u011fduriyetin \u00f6nlenmesi amac\u0131yla d\u00fczenleme yap\u0131ld\u0131.<\/p>\n

\n\tD\u00fczenlemeyle, elektronik haberle\u015fme hizmeti almak isteyen t\u00fcketicilerin yeni bireysel abonelik tesisi \u00f6ncesinde \u015feffaf \u015fekilde bilgilendirilmesi ve abonelik taleplerinin teyit edilmesi amac\u0131yla “\u0130nternet\/TV ve Sabit Telefon Hizmetlerine \u0130li\u015fkin Bireysel Yeni Abonelik Tesisi \u00d6ncesinde Teyit \u0130\u015flemleri Yap\u0131lmas\u0131 Hakk\u0131nda Usul ve Esaslar” BTK karar\u0131yla kabul edildi.<\/p>\n

\n\tTeyit al\u0131nmadan abonelik ba\u015flat\u0131lamayacak<\/strong><\/p>\n

\n\tResmi Gazete’de yay\u0131mlanmas\u0131n\u0131n ard\u0131ndan s\u00f6z konusu usul ve esaslar\u0131n y\u00fcr\u00fcrl\u00fc\u011fe girmesi i\u00e7in i\u015fletmelere gerekli d\u00fczenlemeleri yapmalar\u0131 amac\u0131yla 6 ay s\u00fcre verilecek. Yeni abonelik i\u015flemlerinde, abonelik talebinin ki\u015finin bilgisi dahilinde oldu\u011fu teyit edilecek ve teyit al\u0131nmadan abonelik ba\u015flat\u0131lamayacak.<\/p>\n

\n\tHizmete ili\u015fkin herhangi bir y\u00f6ntemle abonelik talebinin olu\u015fturuldu\u011fu durumlarda, ilk olarak t\u00fcketici, i\u015fletmecinin m\u00fc\u015fteri hizmetleri vas\u0131tas\u0131yla aranacak ve kendisinden i\u015fletmecinin sunaca\u011f\u0131 internet veya TV hizmeti i\u00e7in pazarlama, tan\u0131t\u0131m ama\u00e7l\u0131 aran\u0131p aranmad\u0131\u011f\u0131 veya kendisine k\u0131sa mesaj g\u00f6nderilip g\u00f6nderilmedi\u011fi sesli olarak sorulacak veya tu\u015flama yap\u0131lmas\u0131 istenerek teyit al\u0131nacak.<\/p>\n

\n\tT\u00fcketiciye daha \u00f6nce i\u015fletmecinin yetkili kanallar\u0131 taraf\u0131ndan s\u00f6z konusu hizmete ili\u015fkin olarak tan\u0131t\u0131m ama\u00e7l\u0131 arama yap\u0131ld\u0131\u011f\u0131 i\u015fletmeci taraf\u0131ndan do\u011frulanabiliyorsa abonelik talebi i\u015fleme konulacak, do\u011frulanam\u0131yorsa abonelik talebi i\u015fleme konulmayacak. T\u00fcketicinin daha \u00f6nce aranmad\u0131\u011f\u0131 durumda ise abonelik talebi do\u011frudan i\u015fleme konulmayacak.<\/p>\n

\n\tT\u00fcketiciye bilgilendirme yap\u0131lacak<\/strong><\/p>\n

\n\tAbonelik talebinin i\u015fleme konuldu\u011fu durumda ayn\u0131 aramada talep edilen hizmete y\u00f6nelik hizmet t\u00fcr\u00fc, hizmet niteli\u011fi, \u00fccret ve fesih durumunda \u00f6denecek \u00fccretler, hizmetin ba\u015fka bir i\u015fletmeci ile ortak sunulan bir hizmet olmad\u0131\u011f\u0131, ba\u015fvuru kapsam\u0131nda yeni bir abonelik ba\u015flat\u0131laca\u011f\u0131, hizmet al\u0131nd\u0131\u011f\u0131 s\u00fcrece ayr\u0131ca faturalama yap\u0131laca\u011f\u0131, yap\u0131lacak yeni abonelikle varsa di\u011fer aboneliklerin iptal edilmi\u015f olmayaca\u011f\u0131 gibi hususlarda t\u00fcketiciye bilgilendirme yap\u0131lacak.<\/p>\n

\n\tS\u00f6z konusu bilgilendirmenin ard\u0131ndan abonelik tesisi s\u00fcrecinin ba\u015flat\u0131lmas\u0131na y\u00f6nelik t\u00fcketiciden sesli olarak veya tu\u015flama yapmas\u0131 talep edilerek onay al\u0131nacak.<\/p>\n

\n\tT\u00fcketici karar vermek i\u00e7in s\u00fcre talep edebilecek<\/strong><\/p>\n

\n\tT\u00fcketicinin karar vermek i\u00e7in s\u00fcre talep etmesi halinde sonraki s\u00fcre\u00e7te i\u015fletmeci taraf\u0131ndan yeniden arama yap\u0131larak bilgilendirme ve teyit alma s\u00fcreci tekrarlanacak.<\/p>\n

\n\tYeni abonelik talebi kapsam\u0131nda teyit aramas\u0131n\u0131n yap\u0131lmamas\u0131, t\u00fcketicinin teyit aramas\u0131na yan\u0131t vermemesi, teyit aramas\u0131nda bilgilendirmelerin yap\u0131lmamas\u0131 veya t\u00fcketici taraf\u0131ndan onay verilmemesi durumlar\u0131nda yeni abonelik tesisi s\u00fcreci ba\u015flat\u0131lmayacak.<\/p>\n

\n\tD\u00fczenlemeyle ki\u015filerin telefonla aranma ba\u015fta olmak \u00fczere yanl\u0131\u015f, yan\u0131lt\u0131c\u0131 ve\/veya eksik bilgi verilerek yeni abonelik yap\u0131lmas\u0131 dolay\u0131s\u0131yla ortaya \u00e7\u0131kan ma\u011fduriyetlerin \u00f6nlenmesi hedefleniyor.<\/p>\n

\n
ET\u0130KETLER<\/div>\n
\n BTK
\n \u0130nternet\n <\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Bilgi Teknolojileri ve \u0130leti\u015fim Kurumu (BTK) taraf\u0131ndan t\u00fcketicilerin talebi olmaks\u0131z\u0131n ger\u00e7ekle\u015ftirilen aramalarla tesis edilen yeni…<\/p>\n","protected":false},"author":1,"featured_media":2946,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3775,2426,83,1883,3776,3774],"class_list":["post-3088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi-haberleri","tag-abonelikleri","tag-getirildi","tag-icin","tag-internet","tag-teyit","tag-zorunlulugu"],"yoast_head":"\n\u0130nternet ve TV abonelikleri i\u00e7in "teyit" zorunlulu\u011fu getirildi - Es-Exchange Ekonomi Haberleri<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/es-exchange.com\/haberler\/?p=3088\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130nternet ve TV abonelikleri i\u00e7in "teyit" zorunlulu\u011fu getirildi - 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